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Privacy Policy

Effective Date: 09/04/2026

Company Name: Groundserv

1. Introduction

Welcome to Groundserv (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and any other details you provide via contact forms.

  • Technical Data: IP address, browser type, time zone, and operating system.

  • Usage Data: Information about how you use our website.

  • Enquiry Data: Information you submit via our contact forms, including service requests and messages.

  • Cookies and Tracking Technologies: See section 6 for more details.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to enquiries submitted via our contact forms

  • To provide quotes and information about our services (including grounds maintenance and robotic mowing)

  • To improve our website and services

  • To monitor and analyse usage and trends using Google Analytics

  • To comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (such as improving our services)

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers and hosting partners

  • Professional advisers (e.g., legal or accounting)

  • Authorities where required by law

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

We use Google Analytics to collect anonymised information about how visitors use our site. This helps us understand website traffic and improve performance.

Cookies are small files stored on your device. You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data

  • The right to request correction or deletion

  • The right to restrict or object to processing

  • The right to data portability

To exercise these rights, please contact us using the details below.

9. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: